Seibel Interview Questions and Answers in 2025 (100+ Q&A)

Ques:- What is detailed category and what is its use in configuration.

Asked In :- EdgeVerve Systems, iQuanti, Afterpay, Indian Healthcare BPO, WeMakeScholars, specsavers, power mac center, loblaw digital, gns, iff research,

Right Answer:
A detailed category in CRM or ERP systems, such as Siebel, is a specific classification used to organize and manage data related to products, services, or customer interactions. It helps in configuring and customizing the system by allowing users to define attributes, rules, and processes that apply to that particular category, facilitating better reporting, analysis, and decision-making.

Crm Functional Consultant Erp Seibel

Ques:- What is position type field in position applet?

Asked In :- CaratLane, 24-7, Infosys BPM, norwegian cruise line, axiom telecom, leeds building society, mediaocean, uts, bankbazaar, videoamp,

Right Answer:
The position type field in the position applet specifies the category or classification of a position within the organization, such as full-time, part-time, or contract.

Crm Developer Erp Seibel

Ques:- Why is it not recommended to modify existing base tables?

Asked In :- Javelin, Equitable Advisors, ResultsCX, optus, pru life uk, raffles hotels & resorts, kse, tbooth wireless, gmail,

Right Answer:
Modifying existing base tables is not recommended because it can lead to data integrity issues, disrupt existing functionality, cause compatibility problems with upgrades, and complicate maintenance and support.

Crm Technical Consultant Erp Seibel

Ques:- How will you edit the joined fields values in join?

Asked In :- 1199 SEIU United Healthcare Workers East, Om Innovation Call Services, Mcb Bank, deliveroo, zendesk, aer lingus, vee technologies, nib health funds, juul labs, zerodha,

Right Answer:
To edit the joined field values in a join in Siebel, you need to navigate to the appropriate join object in the Siebel Tools, modify the properties of the joined fields, and ensure that the changes are saved and compiled. Additionally, you may need to update the underlying data in the respective base tables if necessary.

Crm Analyst Erp Seibel

Ques:- What is horizontal and vertical in siebel?

Asked In :- P&G Procter Gamble, Salesforce Marketing Cloud, LanceSoft, Mcb Bank, theorem, uts, flatworld solutions, hdfc sales pvt. ltd, cig, vestiaire collective,

Right Answer:
In Siebel, "horizontal" refers to the ability to access and manage data across different business areas or modules, while "vertical" refers to the specific depth of functionality within a particular business area or module.

Crm Analyst Erp Seibel

Ques:- What is forceactive property?

Asked In :- Commerzbank, Afterpay, PropertyPistol Realty, b3 Jobs, infosys bpo, total wine & more, mediamonks, audley travel, jade global, mediamint,

Right Answer:
The `ForceActive` property in Siebel is used to ensure that a specific business component or applet is activated even if it is not the currently focused component or applet. When set to true, it forces the component to be active, allowing for certain operations to be performed regardless of the user's current focus.

Crm Developer Erp Seibel

Ques:- When do we use genbscript.exe?

Asked In :- Tulip, Huron Consulting Group, Catenon, MST Solutions, iFAST Corporation, AdultWork, Affinity Global, Strandbags, Shoes & Sox, Lokmanya Multipurpose Co-op Society,

Right Answer:
genbscript.exe is used to generate business service scripts in Siebel, typically for customizing and extending the functionality of Siebel applications.

Crm Developer Erp Seibel

Ques:- Why do you need Primary in MVG?

Asked In :- Apttus Software, Namo, Paxcom, Greenlight Planet, epsilon, anand rathi securities, appco group, zensoft services, statflo, instawork,

Right Answer:
In a Multi-Value Group (MVG) in Siebel, the Primary field is needed to identify the main record or the primary relationship among multiple related records. It ensures that there is a clear reference point for the relationship, allowing for better data management and retrieval.

Crm Developer Erp Seibel

Ques:- What does install.ksh and imprep.ksh files do?

Asked In :- Wheelseye Technology, Sitel India Ltd, scheels, servion global solutions, eperformax, caresoft global, nykaa.com, zain jordan, xcel solutions corp,

Right Answer:
The `install.ksh` file is used to install the Siebel application and its components, while the `imprep.ksh` file is used to prepare the Siebel environment by setting up necessary configurations and database connections.

Crm Analyst Erp Seibel

Ques:- Explain when we use the following scenario's:Base table having extension columnsExtension table have extension columnsWhich one do you prefer, Explain?

Asked In :- INFOMAZE, Cross Country Infotech, KNOAH SOLUTIONS PVT, Maestro Technology Services, IDeaS - A SAS Company, Nalsoft, Dial A Bank, LeadSoc, neiman marcus, ethiopian airlines,

Right Answer:
We use base tables with extension columns when we want to add additional attributes to the existing data structure without creating a new table. This is suitable for scenarios where the additional data is closely related to the base table's data.

We use extension tables with extension columns when we need to create a separate table to store additional data that may not be applicable to all records in the base table, allowing for better organization and scalability.

Preference depends on the use case: if the additional data is always relevant to the base table, use extension columns in the base table; if the data is optional or varies significantly, use an extension table.

Crm Analyst Erp Seibel

Ques:- What are the differences between siebel 7.8 and 8.0?

Asked In :- Chegg India, Srijan Technologies, iCliniq, PETstock Pty, IDP Education, Zaggle, AXIS MY INDIA, Kraftshala, VOXPOP, Sitel India Ltd,

Right Answer:
The main differences between Siebel 7.8 and 8.0 include:

1. **User Interface**: Siebel 8.0 introduced a more modern and customizable user interface compared to the older design in 7.8.
2. **Web Services**: Enhanced web services capabilities in 8.0 for better integration with other applications.
3. **Performance Improvements**: 8.0 offers improved performance and scalability features.
4. **Business Process Management**: Enhanced support for business process management and workflow capabilities in 8.0.
5. **Mobile Support**: 8.0 includes better support for mobile applications compared to 7.8.
6. **New Features**: Introduction of new features like improved analytics, dashboards, and reporting tools in 8.0.

These changes contribute to a more efficient and user-friendly experience in Siebel 8.0.

Crm Analyst Erp Seibel

Ques:- What is detailed category in configuration,and its use?

Asked In :- Medikabazaar, Kelly Communications, Takealot, lapo microfinance, hansa research, neebal technologies, rupeek,

Right Answer:
In configuration, a detailed category is a specific classification used to organize and manage various elements within a system, such as products or services. Its use includes enabling better reporting, analysis, and decision-making by providing a more granular view of data, allowing for targeted actions and strategies.

Crm Analyst Erp Seibel

Ques:- How do you specify a view to be displayed as aggregate view in Siebel 7.7

Asked In :- Quess Corp, TURNING POINT GLOBAL SOLUTIONS, Nordia, Affinity Global, norwegian cruise line, reliance retail, safaricom, oic, xtx markets, hexagon,

Right Answer:
To specify a view to be displayed as an aggregate view in Siebel 7.7, you need to set the "Aggregate" property of the view to "True" in the Siebel Tools.

Crm Developer Erp Seibel

Ques:- What is s_party table?

Asked In :- Adevia Health, vodafone, optus, specsavers, integra connect, dashen bank s.c., xoxoday, ipac, bhive workspace,

Right Answer:
The s_party table in Siebel CRM stores information about parties, which can include individuals, organizations, or groups that have a relationship with the business, such as customers, contacts, or competitors.

Crm Analyst Erp Seibel

Ques:- Why do we use Symbolic Strings in Siebel 77

Asked In :- SBI Life Insurance, Varicent Software, Fingertipplus Technologies, VXI Global Solutions, j.d. power, onprem solution partners, iff research, proxy, ipac, instawork,

Right Answer:
We use Symbolic Strings in Siebel 77 to enable multi-language support and to allow for easier maintenance of text displayed in the application, as they can be easily modified without changing the underlying code.

Crm Analyst Erp Seibel

Ques:- What is the diffrence between detail category,detail view,Aggregate category and Aggregate view ?

Asked In :- P&G Procter Gamble, KNOAH SOLUTIONS PVT, Imperium Management, singtel, shoppers stop, servus credit union, tra, kepler group, onlinesales.ai, tropic ocean airways,

Right Answer:
- **Detail Category**: A classification that groups similar detail records in a CRM or ERP system.
- **Detail View**: A specific layout or interface that displays detailed information about a single record.
- **Aggregate Category**: A grouping that combines multiple records or data points for analysis or reporting.
- **Aggregate View**: A presentation format that summarizes or displays aggregated data, often using metrics or totals.

Crm Analyst Erp Seibel

Ques:- What is the difference between siebel sales and call center applications ?

Asked In :- Maestro Technology Services, Havells India, Quark Software, Tenpin, AnywhereWorks, k-electric, audley travel, entrepreneur first, fanduel, pcm,

Right Answer:
Siebel Sales is focused on managing sales processes, including lead management, opportunity tracking, and sales forecasting. In contrast, Siebel Call Center is designed for handling customer service interactions, including managing inquiries, support requests, and service orders.

Crm Developer Erp Seibel

Ques:- What is the use of the indirect multivalue link and how do you configure it?

Asked In :- JustDial, Mitel Networks, Everise, spi global, lufthansa intouch, ghana water company ltd., videoamp, fraternal order of eagles,

Right Answer:
An indirect multivalue link in Siebel is used to establish a relationship between two business components through an intermediary business component. It allows you to access related records that are not directly linked.

To configure it, follow these steps:
1. Create a new link in the business component where you want to establish the indirect relationship.
2. Set the link type to "Multivalue" and specify the intermediary business component.
3. Define the join conditions that relate the primary business component to the intermediary and then to the target business component.
4. Ensure the necessary fields are included in the applet to display the related records.

This setup enables users to view and interact with related data across multiple layers.

Crm Developer Erp Seibel

Ques:- What is applet toggle how many types are there?

Asked In :- MTN Group (South Africa), Sutherland, leeds building society, kaar technologies, cape union mart, gns, diversco integrated services,

Right Answer:
An applet toggle refers to a feature in Siebel applications that allows users to switch between different views or modes of an applet. There are typically two types of applet toggles:

1. **Single Applet Toggle** - switches between two states of the same applet.
2. **Multi-Applet Toggle** - allows switching between multiple applets or views.

Crm Developer Erp Seibel

Ques:- When do you use Property Sets in Siebel.

Asked In :- SBI Life Insurance, hcl bpo, freedom financial network, capita india, groundtruth, techila global services, the taxback group,

Right Answer:
Property Sets in Siebel are used to store and manage configuration settings and properties for various objects, such as business components, applets, and views. They allow for the customization of behavior and appearance without modifying the underlying code, enabling easier maintenance and updates.

Welcome to the Siebel category on takluu.com, designed for professionals preparing for interviews in CRM development, administration, and consulting roles using Siebel technologies.

Siebel CRM is a powerful customer relationship management software widely used across industries to streamline sales, marketing, and customer service processes. This category covers critical topics like:

Siebel architecture and components
Workflow and business process automation
Integration techniques with external systems
Siebel Tools and application design
Data model and relationship management
Siebel scripting and configuration
Performance tuning and troubleshooting

Interview questions typically focus on your understanding of how Siebel CRM helps businesses improve customer engagement and operational efficiency.

Sample questions you’ll find include:

Explain the key components of Siebel architecture.
How do you design workflows in Siebel?
What are the common integration methods used in Siebel CRM?
Describe the use of Siebel Tools in application customization.
How do you handle performance issues in Siebel applications?

Whether you are aiming for roles like Siebel Developer, Administrator, or Functional Consultant, mastering these topics will boost your confidence and technical know-how.

At takluu.com, we provide detailed answers and practical insights to help you succeed in Siebel interviews at top IT companies.

Start your preparation today and make your mark in the CRM domain with takluu.com.

Questions in: Seibel

What makes Takluu valuable for interview preparation?

Get Our Mobile App

Programming

Reasoning

Network & Telecom

Management

What makes Takluu valuable for interview preparation?