Ques:- What role does active listening play in cross-selling?
Asked In :-
Radicle Software, Muvi Entertainment, Elsner Technologies, scandid, OPENSPACE SERVICES, BillDesk, AJACKUS, Clicks Bazaar Technologies, CeX WeBuy Entertainment, Smart Cube India,
Right Answer:
Active listening helps in cross-selling by allowing the salesperson to understand the customer's needs and preferences better, enabling them to suggest relevant products or services that complement what the customer is already interested in.