89 Dashen bank s.c. Interview Questions and Answers

20 common asked question in every interview

Active Listening

Ques:- Why is active listening important in effective communication

Asked In :- Antier Solutions, ELEVATE SERVICES INDIA, Everi India, Softenger India, Assam Rifles, CMAT, Home Affairs, Punjab Police, Max Life Insurance, Cytel Inc,

Right Answer:
Active listening is important in effective communication because it ensures that the listener fully understands the speaker's message, fosters trust and respect, encourages open dialogue, and helps to avoid misunderstandings.

Active Listening

Ques:- What strategies do you use to clarify or confirm what you’ve heard during a conversation

Asked In :- Chegg India, Antier Solutions, ELEVATE SERVICES INDIA, Sai Life Sciences, Softenger India, Assam Police, Assam Rifles, BEd, DWP, Home Affairs,

Right Answer:
I use active listening techniques such as paraphrasing what the speaker said, asking open-ended questions for more details, and summarizing key points to confirm my understanding. Additionally, I maintain eye contact and nod to show engagement.

Active Listening

Ques:- How do you ensure that your feedback is constructive and not interrupting the speaker during active listening

Asked In :- GNH Solutions, Everi India, Talent Toppers, Softenger India, City Pride School, DET, Health Inspector, Home Guard, LPO, Max Life Insurance,

Right Answer:
I ensure my feedback is constructive by waiting for the speaker to finish their thoughts before responding, summarizing their main points to show understanding, and then offering specific, positive suggestions or insights that relate to what they said.

Active Listening

Ques:- How do you respond when you don’t understand something the speaker is saying

Asked In :- MattsenKumar Services, Chegg India, Assam Rifles, City Pride School, KTTM, Pradan, US IT Recruiter, Cytel Inc, Catenon, Kumon Group,

Right Answer:
I would ask clarifying questions to better understand what the speaker is saying and summarize what I’ve heard to confirm my understanding.

Active Listening

Ques:- What are the key components of active listening

Asked In :- MattsenKumar Services, GNH Solutions, Becton Dickinson India, Health Inspector, LPO, Punjab Police, STUP Consultants, US IT Recruiter, Grail Insights, Cytel Inc,

Right Answer:
The key components of active listening are:

1. **Paying Attention**: Fully focusing on the speaker without distractions.
2. **Showing That You're Listening**: Using nonverbal cues like nodding and maintaining eye contact.
3. **Providing Feedback**: Paraphrasing or summarizing what the speaker has said to confirm understanding.
4. **Deferring Judgment**: Avoiding interruptions and not forming opinions until the speaker has finished.
5. **Responding Appropriately**: Giving thoughtful and relevant responses based on what was said.

Branch Manager/ Head Retail Banking

Ques:- What is Letter of Credit???

Asked In :- PC Jeweller, Dover Street Market, kotak mahindra bank, steinbach credit union, dashen bank s.c., wegagen bank s.c.,

Right Answer:
A Letter of Credit is a financial document issued by a bank that guarantees payment to a seller on behalf of a buyer, provided that the seller meets specific terms and conditions outlined in the document.

Relationship Executive/ Manager Retail Banking

Ques:- CRR,SLR,Repo, Reverse repo,

Asked In :- Gap Inc Corporate, halfords, metro south health, factorie, dashen bank s.c., oracle retail,

Right Answer:
CRR (Cash Reserve Ratio) is the percentage of a bank's total deposits that must be kept in reserve with the central bank. SLR (Statutory Liquidity Ratio) is the minimum percentage of a bank's net demand and time liabilities that must be maintained in the form of liquid cash, gold, or other securities. Repo (Repurchase Rate) is the rate at which the central bank lends money to commercial banks against securities. Reverse Repo is the rate at which the central bank borrows money from commercial banks, offering securities in return.

Retail Banking

Ques:- What is cbs

Asked In :- mufg, dashen bank s.c.,

Right Answer:
CBS stands for Core Banking Solution. It refers to a centralized system that allows banks to manage their operations and services across multiple branches and locations in real-time.

Branch Manager/ Head Retail Banking

Ques:- How will you focus on your product

Asked In :- Reliance Trends, ANZ Bank, just group, dashen bank s.c.,

Right Answer:
To focus on the product, I will prioritize understanding customer needs, analyze market trends, ensure product quality, gather feedback for continuous improvement, and align the product strategy with the bank's overall goals.

Retail Banking

Ques:- Tests conducted during the interview proceeessTests conducted Tests conducted during the interview processTests conducted during the interview processTests conducted during the interview processTests conducted during the interview processTests conducted during the interview processTests conducted during the interview processTests conducted during the interview processTests conducted during the interview processTests conducted during the interview processTests conducted during the interview proce

Asked In :- dashen bank s.c., winner's,

Right Answer:
The question seems to be incomplete or improperly formatted. Please provide a clear question regarding tests conducted during the interview process in retail banking for a precise answer.

Audit Cost Accountant/ Icwa

Ques:- What are the Essential Of Internal Audit?

Asked In :- Offshore Accounting & Taxation Services, Shriram Finance, HIMT, Konkan Railway, hsbc commercial banking, defense contract management agency (dcma), rsm uk, workplace safety and insurance board (wsib), pkf sridhar & santhanam, harman finochem ltd,

Right Answer:
The essentials of internal audit include:

1. Independence: The internal audit function must be independent from the operations it evaluates.
2. Objectivity: Auditors should remain impartial and unbiased in their assessments.
3. Competence: Auditors should possess the necessary skills and knowledge to perform their duties effectively.
4. Systematic Approach: Internal audits should follow a structured and methodical process.
5. Risk Assessment: Identifying and assessing risks is crucial for effective auditing.
6. Compliance: Ensuring adherence to laws, regulations, and internal policies.
7. Reporting: Clear and concise reporting of findings and recommendations to management.
8. Continuous Improvement: The internal audit process should promote ongoing enhancements in operations and controls.

Audit

Ques:- Audit knowledge

Asked In :- OfBusiness, KNAV, MNP LLP, Office of the Auditor General, Ministry of Corporate Affairs, hdfc bank, banque misr, commercial bank of ethiopia, karnataka bank, lapo microfinance,

Right Answer:
Audit knowledge refers to the understanding of auditing principles, practices, and standards, including the ability to assess financial statements, evaluate internal controls, and ensure compliance with regulations. It encompasses knowledge of risk assessment, evidence gathering, and reporting findings effectively.

Accountant/ Accounts Executive Audit

Ques:- What is The Statutory Audit mean?What are its details and procedure?

Asked In :- Omega Healthcare, Shriram Finance, S S Kothari Mehta & Co, Bank Negara, The Hasti Co-Op Bank, Mahagenco, ey, bdo uk llp, inland revenue nz, bernhard schulte shipmanagement,

Right Answer:
A statutory audit is a legally required review of the accuracy of a company's financial statements and records. It is conducted by an external auditor to ensure compliance with accounting standards and regulations.

The procedure typically involves:

1. **Planning**: Understanding the business and its environment, assessing risks, and developing an audit plan.
2. **Fieldwork**: Collecting evidence through tests of transactions, internal controls, and financial statements.
3. **Evaluation**: Analyzing the collected data to form an opinion on the financial statements.
4. **Reporting**: Issuing an audit report that includes the auditor's opinion on whether the financial statements present a true and fair view of the company's financial position.
5. **Follow-up**: Addressing any issues or recommendations identified during the audit.

Accounting Accounting/ Auditing Clerk Audit

Ques:- What is transport ?

Asked In :- Bangladesh Securities and Exchange Commission BSEC, Quantile, Jiva Ayurveda, Manning Elliott, K Line Ship Management, Sonata Finance, Lion International Bank, dfas, pricewaterhousecoopers - service delivery center (pwc sdc), coface,

Right Answer:
Transport refers to the process of moving goods or materials from one location to another, often involving logistics and transportation methods such as trucks, ships, or planes. In accounting, it can also relate to the costs associated with this movement.

Accountant/ Accounts Executive Audit

Ques:- What are the importance of internal audit to the organization?

Asked In :- Junior Assistant, PRGX Global, Mecca Bingo, Bank Negara, OSFI, V Singhi & Associates, South Pole Carbon Asset Management, Gopinath Patil Parsik Janata Sahakari Bank, Mcb Bank, hdfc bank,

Right Answer:
Internal audits are important to an organization because they help ensure compliance with laws and regulations, assess the effectiveness of internal controls, identify areas for improvement, enhance operational efficiency, provide assurance to management and stakeholders, and help mitigate risks.

Data Analytics

Ques:- What is the purpose of feature engineering in data analysis

Asked In :- KRIOS Info Solutions, WSNE Consulting, AnAr Solutions, Queppelin Technology Solutions, Rock Solid Solutions, Ziffity Solutions, Aranca (Mumbai), Solace Infotech, Born Commerce, GOQii Technologies,

Right Answer:
The purpose of feature engineering in data analysis is to create, modify, or select variables (features) that improve the performance of machine learning models by making the data more relevant and informative for the analysis.

Data Analytics

Ques:- What are descriptive and inferential statistics

Asked In :- Vinove Software & Services Pvt Ltd, KRIOS Info Solutions, Shipco IT, STIC SOFT E-SOLUTIONS, Toxsl Technologies, GOQii Technologies, Namecheap Web Services, iROID Technologies, TRICON INFOTECH PVT, SWYM,

Right Answer:
Descriptive statistics summarize and describe the main features of a dataset, using measures like mean, median, mode, and standard deviation. Inferential statistics use sample data to make predictions or inferences about a larger population, often employing techniques like hypothesis testing and confidence intervals.

Data Analytics

Ques:- What are some common data analysis tools and software

Asked In :- Vinove Software & Services Pvt Ltd, Hidden Brains InfoTech, Ziffity Solutions, STIC SOFT E-SOLUTIONS, Born Commerce, TNQ Technologies, MatchMove India, Sun Dew Solutions, Cloud Kinetics Technology Solutions, Recodem,

Right Answer:
Some common data analysis tools and software include:

1. Microsoft Excel
2. R
3. Python (with libraries like Pandas and NumPy)
4. SQL
5. Tableau
6. Power BI
7. SAS
8. SPSS
9. Google Analytics
10. Apache Spark

Data Analytics

Ques:- What are outliers and how do you handle them in data analysis

Asked In :- Fluid AI, Trigent Software, Itobuz Technologies, RANDSTAD INDIA PVT, GOQii Technologies, Dhruvsoft Services, Radicle Software, Webvillee Technology, Fission Infotech, Noesys Consulting,

Right Answer:
Outliers are data points that significantly differ from the rest of the dataset. They can skew results and affect statistical analyses. To handle outliers, you can:

1. Identify them using methods like the IQR (Interquartile Range) or Z-scores.
2. Remove them if they are errors or irrelevant.
3. Transform them using techniques like log transformation.
4. Use robust statistical methods that are less affected by outliers.
5. Analyze them separately if they provide valuable insights.

Data Analytics

Ques:- What is a pivot table and how do you use it in Excel or other tools

Asked In :- Xoriant Solutions Pvt Ltd, Fluid AI, Hidden Brains InfoTech, WSNE Consulting, Netaxis IT Solutions (p), MattsenKumar Services, Protege Solutions, Trigent Software, iROID Technologies, TRICON INFOTECH PVT,

Right Answer:
A pivot table is a data processing tool that summarizes and analyzes data in a spreadsheet, like Excel. You use it by selecting your data range, then inserting a pivot table, and dragging fields into rows, columns, values, and filters to organize and summarize the data as needed.

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Dashen Bank S.C. is one of the leading financial institutions in Ethiopia, committed to providing innovative banking solutions and exceptional customer service to individuals, businesses, and organizations across the country. Established in 1995, Dashen Bank has grown to become a trusted partner for millions of Ethiopians, offering a wide range of banking products and services tailored to meet the diverse needs of its customers. At Dashen Bank, we understand the importance of financial inclusion and empowerment in driving economic growth and development. That's why we strive to make banking accessible to all Ethiopians, regardless of their location or socio-economic status. Our extensive network of branches and ATMs, combined with our robust online and mobile banking platforms, ensures that customers can conveniently access their accounts and conduct transactions whenever and wherever they need to. One of the key strengths of Dashen Bank lies in our commitment to innovation and technology. We continuously invest in modern banking infrastructure and digital solutions to enhance the customer experience and streamline banking operations. Whether it's mobile banking, internet banking, or digital payments, Dashen Bank is at the forefront of leveraging technology to bring banking services closer to our customers. In conclusion, Dashen Bank S.C. is more than just a financial institution – we're a partner for progress and prosperity in Ethiopia. With our commitment to innovation, accessibility, and customer satisfaction, we are poised to continue driving positive change and empowering individuals and businesses to achieve their financial goals.

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