105 EGain Communications Interview Questions and Answers

Right Answer:
Azure Resource Manager (ARM) is a management framework in Microsoft Azure that allows users to deploy, manage, and organize Azure resources. It provides a consistent management layer through which resources can be created, updated, and deleted in a unified manner. ARM uses resource groups to organize resources, enabling easier management, access control, and deployment of applications.

Microsoft Azure

Ques:- What is an Azure Virtual Machine and how do you create and manage it

Asked In :- KRIOS Info Solutions, infobell IT solutions, Innominds Software (P), eGain Communications, Sanitation Districts of Los Angeles County, LPG, Nohitatu, Knot Solutions, OneOrigin, EvolveWare,

Right Answer:
An Azure Virtual Machine (VM) is a scalable computing resource that allows you to run applications and services in the cloud. To create and manage an Azure VM, follow these steps:

1. **Create a VM**:
- Go to the Azure portal.
- Click on "Create a resource" and select "Virtual Machine."
- Fill in the required details such as subscription, resource group, VM name, region, image, size, and authentication method.
- Review and create the VM.

2. **Manage a VM**:
- Use the Azure portal to start, stop, restart, or delete the VM.
- Configure settings like networking, storage, and monitoring through the portal.
- Use Azure CLI or PowerShell for automation and scripting management tasks.

Microsoft Azure

Ques:- What is the difference between IaaS, PaaS, and SaaS in Azure

Asked In :- KRIOS Info Solutions, Travanleo Info Solutions India, Innominds Software (P), Apttus Software, Artech Infosystems, PRIMUS Global Technologies, eGain Communications, PrimeSoft Solutions, EY GDS, Comviva,

Right Answer:
IaaS (Infrastructure as a Service) provides virtualized computing resources over the internet, allowing users to manage operating systems and applications. PaaS (Platform as a Service) offers a platform allowing developers to build, deploy, and manage applications without worrying about the underlying infrastructure. SaaS (Software as a Service) delivers software applications over the internet on a subscription basis, with users accessing the software without managing the underlying infrastructure or platform.

Microsoft Azure

Ques:- What is Azure DNS and how is it used for domain management

Asked In :- Spark Infosys, FOX SOLUTIONS, Khoj Information Technology, Aris Global Software, eGain Communications, PrimeSoft Solutions, ANR Software, Sanitation Districts of Los Angeles County, ECHA, Eoxys Systems,

Right Answer:
Azure DNS is a cloud-based domain name system service provided by Microsoft Azure that allows you to host your DNS domains and manage DNS records. It enables you to resolve domain names to IP addresses and provides features like high availability, scalability, and security for your domain management needs. You can use Azure DNS to create and manage DNS zones, records, and integrate with other Azure services for seamless domain management.

Microsoft Azure

Ques:- What is Azure VPN Gateway and how does it work with ExpressRoute

Asked In :- TNQ Technologies, Spark Infosys, eGain Communications, Sanitation Districts of Los Angeles County, Capital Numbers, Alcor Solutions, Raptor Supplies, Sarla Technologies Pvt Ltd, psg global solutions, sovos,

Right Answer:
Azure VPN Gateway is a service that allows you to create secure, cross-premises connections between your on-premises networks and Azure virtual networks over the internet. It uses industry-standard protocols such as IKEv2 and IPsec to establish secure tunnels.

ExpressRoute, on the other hand, provides a private connection between your on-premises infrastructure and Azure, bypassing the public internet. While both services enable hybrid connectivity, Azure VPN Gateway is typically used for secure connections over the internet, whereas ExpressRoute offers a more reliable and faster connection with lower latency and higher security. They can be used together in scenarios where you need both secure internet-based connections and private connections to Azure.

Network Engineer Networking

Ques:- Define a Link?

Asked In :- eGain Communications, Fastlab, toshiba, axiom telecom, delta sigma pi, locuz enterprise solutions ltd, mazik global, fabric, onit, scom,

Right Answer:
A link is a communication pathway that connects two or more devices in a network, allowing them to exchange data.

Networking

Ques:- What are the ways to troubleshoot the network, techniques, commands?

Asked In :- Shipmnts, eGain Communications, Westland Insurance Group, Samsung Research America, Red Canary, soft computing, rdrs bangladesh, entrust datacard, scii, whyflex,

Comments

Admin May 17, 2020

If u want be a good network administrator u should under
stand all concepts clearly such as Topologies, Protocols,
Client/server technology.
Here i am giving the commands to trouble shoot the network.
1) ipconfig - this is the command which shows your present
Tcp/IP configuration.
2) ipconfig /all- command which shows your present Tcp/ip
configuration as well as Host name, Physical address, DNS &
DHCP ip addresses and lease duration period.
3) ipconfig /release - if u r using dynamic ip address this
command helps to remove the ip address.
4) ipconfig /renew - this helps to renew the ip address from
DHCP Server.
Trouble shooting steps
1) first Ping your loop back address 127.0.0.1 with
this u can verify u r NIC status.
2)then Ping your own ip address if u r getting reply
3) ping gateway ip address of your network
4)Using NSLOOKUP command verify the dns server ip
address and ping DNS

Networking

Ques:- not able to connect to SBI Visa payment server…Getting message like “Server not found”….”proxy protected by firewall”….how to resolve this issue?

Asked In :- Hexaview Technologies private, Bristlecone India, eGain Communications, pure storage, cloudreach, cornell tech, dashlane, indihire consultants, savvysoft technologies, solitaire,

Comments

Admin May 17, 2020

just uncheck the proxy box from internet option and check
the automatic detect setting.

Networking

Ques:- What is ARP and RARP?

Asked In :- eGain Communications, ABVP, Volksoft Technologies, RackWare, heartland dental, ray white, psi, ttp, working independently, ecosmob technologies pvt ltd,

Comments

Admin May 17, 2020

ARP maps IP address into MAC address.
RARP maps MAC address into IP address

Admin May 17, 2020

ARP is to map ip network address to the hardware / Ethernet
address
RARP is to map network address with ip address

Networking

Ques:- What is IPv6?

Asked In :- eGain Communications, GI Technology, Technoflair Solutions, L3Harris, 1&1 IONOS, Cloud Linux, dpa professionals, y media labs, sciencelogic, span technology services,

Problem Solving

Ques:- We are analyzing a manufactures high-end athletic footwear. The company’s sales are up but profits are flat. What do we need to look at?

Asked In :- KRIOS Info Solutions, WSNE Consulting, Protege Solutions, Aakit Technologies, Varite India, Principal Global Services, New Vision Info Tech, Adapty Solutions, First Zen, Target Integration,

Right Answer:
We need to look at the cost of production, pricing strategy, marketing expenses, inventory management, and potential discounts or promotions affecting profit margins.

Problem Solving

Ques:- Should a car auction company in US hold a special, one-day antique car auction event?

Asked In :- Solace Infotech, SWYM, Third Eye Technologies, Digital Nirvana Information Systems (I), iB Arts Pvt. ltd, Uolo Technology, Microlise Telematics, Rigved Technologies, People Gamut HR Solutions, Artech Infosystems,

Right Answer:
Yes, a car auction company in the US should hold a special, one-day antique car auction event to attract collectors and enthusiasts, potentially increasing sales and brand visibility.

Problem Solving

Ques:- The firm has assigned you to consult a company intending to drop a product or expand into new markets in order to increase revenue. What steps would you take to help this company achieve its objective?

Asked In :- Unyscape Infocom Pvt. Ltd., Itobuz Technologies, Xiaomi Technology India, Tredence Analytics Solutions, OPENSPACE SERVICES, Big Rattle Technologies, EduGorilla, Adapty Solutions, Grapelime Infotech, SpotOn Software,

Right Answer:
1. Analyze current product performance: Review sales data, profit margins, and customer feedback.
2. Identify market trends: Research industry trends and competitor performance.
3. Evaluate customer needs: Conduct surveys or focus groups to understand customer preferences.
4. Assess financial impact: Calculate the costs and benefits of dropping the product versus expanding.
5. Explore new markets: Identify potential new markets and assess their viability.
6. Develop a strategy: Create a detailed plan for either discontinuing the product or entering new markets.
7. Implement the plan: Execute the chosen strategy with clear timelines and responsibilities.
8. Monitor results: Track performance metrics and adjust the strategy as needed.

Problem Solving

Ques:- Your company installed an ERP system 3 years ago, spending a cumulative $100M to do so. The CEO asks you, was this a financially sound investment?

Asked In :- Winsoft Technologies India Pvt. Ltd, Hidden Brains InfoTech, Born Commerce, Clear Trail Technologies, Sun Dew Solutions, Energytech Global, RAKUTEN INDIA ENTERPRISE PVT, Grapelime Infotech, Mass Software Solutions, Cyber Infrastructure (P),

Right Answer:
To determine if the ERP system was a financially sound investment, we need to analyze the return on investment (ROI). We should compare the cumulative benefits gained from the ERP system over the past 3 years against the $100M spent. If the benefits exceed $100M, it was a sound investment; if not, it was not financially sound.

Problem Solving

Ques:- A corn feed company has eight manufacturing plans located in the Midwest. These plants services the entire U.S. Their plant in Ohio is in need of refurbishing. The company has four possible options: refurbish the existing plant, build a larger plant at the current location, build a similar size plant at a new location, and build a larger plant at a new location.

Asked In :- MattsenKumar Services, Solitaire Infosys, Elsner Technologies, NSOFT SOLUTIONS, Promact Infotech, Grid Logic Software, Code Insight Technologies, Educe Solutions, InRhythm Solutions, TripStack (ALP Consulting),

Right Answer:
The company should conduct a cost-benefit analysis for each option, considering factors like refurbishment costs, construction costs, operational efficiency, and potential market reach, to determine the best choice for their needs.

Find Interview Questions for EGain Communications

What makes Takluu valuable for interview preparation?

Get Our Mobile App

Programming

Reasoning

Network & Telecom

Management

What makes Takluu valuable for interview preparation?