Ques:- How to write Test Case for telephone ?
Asked In :-
MedGenome Labs, Thermo Fisher Scientific India, 63 moons technologies, Nagarro Software, Engro, Junior Assistant, NTRO, Rams Engineers, TUI Group, Panzer Technologies,
Ques:- How do we get customer retention in this competetive world.
Asked In :-
Varite India, iB Arts Pvt. ltd, Pragmasys Consulting, Corient Business Solutions, Itd Cementation India, Nissi Engineering Solution, NJ India, Proclink, Minter Ellison Lawyers, Nabler Web Solutions,
Right Answer:
To achieve customer retention in a competitive world, focus on providing exceptional customer service, building strong relationships, offering personalized experiences, consistently delivering quality products or services, and actively seeking and acting on customer feedback.
To achieve customer retention in a competitive world, focus on providing exceptional customer service, building strong relationships, offering personalized experiences, consistently delivering quality products or services, and actively seeking and acting on customer feedback.
Ques:- About service provider
Asked In :-
SmartData Enterprises, CBRE South Asia, Inventurus Knowledge Solutions, Talent Toppers, Doha Petroleum Construction DOPET, KAS, Smart Bridge, VRA, Proclink, Minter Ellison Lawyers,
Right Answer:
A service provider is a company or individual that offers services to clients or customers, typically in areas such as telecommunications, IT, or consulting, and is responsible for delivering those services effectively and efficiently.
A service provider is a company or individual that offers services to clients or customers, typically in areas such as telecommunications, IT, or consulting, and is responsible for delivering those services effectively and efficiently.
Ques:- Knowledge about your territory
Asked In :-
Creative Hands HR Consultancy, Inventurus Knowledge Solutions, Xpheno, Corient Business Solutions, Itd Cementation India, MSN Pharma, RCV, Great Developers Info Tech, MNC Company, DFP Recruitment Services Pty,
Right Answer:
I have a thorough understanding of my territory, including key demographics, market trends, competitor activities, and customer needs. I regularly analyze sales data and gather feedback from clients to identify opportunities for growth and tailor our strategies accordingly.
I have a thorough understanding of my territory, including key demographics, market trends, competitor activities, and customer needs. I regularly analyze sales data and gather feedback from clients to identify opportunities for growth and tailor our strategies accordingly.
Ques:- Knowledge about the customer in terms of the product profile
Asked In :-
Creative Hands HR Consultancy, SmartData Enterprises, Inventurus Knowledge Solutions, BUP, KAS, Bajaj Allianz General Insurance Co, Mistral Solutions, Great Developers Info Tech, MNC Company, Pole To Win,
Right Answer:
Understanding the customer involves knowing their needs, preferences, and how our products can meet those needs. This includes being aware of their medical history, current treatments, and any specific challenges they face, allowing us to tailor our approach and provide relevant information about our product profile.
Understanding the customer involves knowing their needs, preferences, and how our products can meet those needs. This includes being aware of their medical history, current treatments, and any specific challenges they face, allowing us to tailor our approach and provide relevant information about our product profile.
Ques:- How you deals with Client, Negosiation, Closing etc
Asked In :-
WSNE Consulting, Aranca (Mumbai), GNH Solutions, Corient Business Solutions, Smart Bridge, Pole To Win, FinIQ Consulting, Vaco Binary Semantics, BookingJini, Covenant Consulting,
Right Answer:
To deal with clients effectively, I focus on active listening to understand their needs, maintain clear and open communication, and build rapport. During negotiations, I aim for a win-win outcome by being flexible and finding common ground. For closing, I summarize the benefits, address any final concerns, and confidently ask for the commitment, ensuring the client feels valued and supported throughout the process.
To deal with clients effectively, I focus on active listening to understand their needs, maintain clear and open communication, and build rapport. During negotiations, I aim for a win-win outcome by being flexible and finding common ground. For closing, I summarize the benefits, address any final concerns, and confidently ask for the commitment, ensuring the client feels valued and supported throughout the process.
Ques:- What is CRM Software?
Asked In :-
SiliConch Systems, Airdit Software, webhelp, j.d. power, xactly corp, capita india, bond brand loyalty, epsilon net, connect first credit union, themathcompany,
Right Answer:
CRM software, or Customer Relationship Management software, is a tool that helps businesses manage interactions with current and potential customers. It organizes customer data, tracks sales, and improves communication to enhance customer relationships and drive sales growth.
CRM software, or Customer Relationship Management software, is a tool that helps businesses manage interactions with current and potential customers. It organizes customer data, tracks sales, and improves communication to enhance customer relationships and drive sales growth.
Ques:- What are the Advantages of CRM?
Asked In :-
MattsenKumar Services, Nalsoft, Affinity Global, Altius Customer Services, Cloudbyz Inc, brussels airlines, golf town, fis, flair airlines, gicf, inc.,
Right Answer:
1. Improved customer relationships
2. Enhanced communication and collaboration
3. Increased sales and revenue
4. Better customer data management
5. Streamlined processes and efficiency
6. Personalized marketing and services
7. Enhanced customer retention and loyalty
8. Better analytics and reporting capabilities
1. Improved customer relationships
2. Enhanced communication and collaboration
3. Increased sales and revenue
4. Better customer data management
5. Streamlined processes and efficiency
6. Personalized marketing and services
7. Enhanced customer retention and loyalty
8. Better analytics and reporting capabilities
Ques:- What is CRM , MIS , database reporting ?
Asked In :-
Mindcurv Technology Solutions, Robins & Day, Method CRM, policybazaar.com, top glove, the entertainer, moneypenny, agl, gicf, inc.,
Right Answer:
CRM (Customer Relationship Management) is a system that helps businesses manage interactions with current and potential customers. MIS (Management Information System) is a system that provides information needed to manage organizations effectively, often through data collection and analysis. Database reporting involves generating reports from a database to present data in a structured format for analysis and decision-making.
CRM (Customer Relationship Management) is a system that helps businesses manage interactions with current and potential customers. MIS (Management Information System) is a system that provides information needed to manage organizations effectively, often through data collection and analysis. Database reporting involves generating reports from a database to present data in a structured format for analysis and decision-making.
Ques:- What is Resonate?
Asked In :-
Chegg India, Costa Cruise Line, MINDBODY, InfoCision, Emapta Versatile Services, Wheelseye Technology, concentrix, phreesia, worldremit, nrl,
Right Answer:
Resonate is a marketing automation tool that helps businesses analyze customer data and create targeted marketing campaigns to improve engagement and conversion rates.
Resonate is a marketing automation tool that helps businesses analyze customer data and create targeted marketing campaigns to improve engagement and conversion rates.
Ques:- How to send an email using siebel application?other than using F9 functional Key.
Asked In :-
First American Corporation, Itilite, AdYogi, hcl bpo, iac, bcaa, nib health funds, miq, crmnext, ssn,
Right Answer:
To send an email using the Siebel application without using the F9 functional key, you can use the "Send Email" button available in the Contact or Account view. Alternatively, you can create a workflow process that triggers an email based on specific conditions or events.
To send an email using the Siebel application without using the F9 functional key, you can use the "Send Email" button available in the Contact or Account view. Alternatively, you can create a workflow process that triggers an email based on specific conditions or events.
