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Lindt chocolates Interview Questions and Answers
Ques:- What is your company’s business process?
Right Answer:
Our company's business process involves identifying customer needs, developing solutions, implementing projects, and continuously evaluating performance to ensure quality and satisfaction.
Ques:- What are the knowledge areas relevant to doing a project?
Right Answer:
The knowledge areas relevant to doing a project include:

1. Project Integration Management
2. Project Scope Management
3. Project Schedule Management
4. Project Cost Management
5. Project Quality Management
6. Project Resource Management
7. Project Communication Management
8. Project Risk Management
9. Project Procurement Management
10. Project Stakeholder Management
Ques:- What is a hypothesis and how do you test it
Right Answer:
A hypothesis is a specific, testable prediction about the relationship between two or more variables. To test a hypothesis, you can use the following steps:

1. **Formulate the Hypothesis**: Clearly define the null hypothesis (no effect or relationship) and the alternative hypothesis (there is an effect or relationship).
2. **Collect Data**: Gather relevant data through experiments, surveys, or observational studies.
3. **Analyze Data**: Use statistical methods to analyze the data and determine if there is enough evidence to reject the null hypothesis.
4. **Draw Conclusions**: Based on the analysis, conclude whether the hypothesis is supported or not, and report the findings.
Ques:- How do you handle missing data in a dataset
Right Answer:
To handle missing data in a dataset, you can use the following methods:

1. **Remove Rows/Columns**: Delete rows or columns with missing values if they are not significant.
2. **Imputation**: Fill in missing values using techniques like mean, median, mode, or more advanced methods like KNN or regression.
3. **Flagging**: Create a new column to indicate missing values for analysis.
4. **Predictive Modeling**: Use algorithms to predict and fill in missing values based on other data.
5. **Leave as Is**: In some cases, you may choose to leave missing values if they are meaningful for analysis.
Ques:- What is the difference between supervised and unsupervised learning
Right Answer:
Supervised learning uses labeled data to train models, meaning the output is known, while unsupervised learning uses unlabeled data, where the model tries to find patterns or groupings without predefined outcomes.
Ques:- What are the different types of data analysis
Right Answer:
The different types of data analysis are:

1. Descriptive Analysis
2. Diagnostic Analysis
3. Predictive Analysis
4. Prescriptive Analysis
5. Exploratory Analysis
Ques:- What is regression analysis and when is it used
Right Answer:
Regression analysis is a statistical method used to examine the relationship between one dependent variable and one or more independent variables. It is used to predict outcomes, identify trends, and understand the strength of relationships in data.
Ques:- Knowledge about your territory
Right Answer:
I have a thorough understanding of my territory, including key demographics, market trends, competitor activities, and customer needs. I regularly analyze sales data and gather feedback from clients to identify opportunities for growth and tailor our strategies accordingly.
Ques:- Client Approach
Right Answer:
To effectively approach a client, start by understanding their needs and expectations through active listening. Build rapport by being personable and professional, and ensure clear communication. Present solutions that align with their goals, and follow up regularly to maintain the relationship and address any concerns.
Ques:- Demonstrate a situation where you handled a rude or a unhappy customer and finally you maintained a good business relationship?
Right Answer:
I once had a customer who was upset about a delayed order. I listened to their concerns without interrupting, empathized with their frustration, and apologized for the inconvenience. I then provided them with a clear timeline for when they could expect their order and offered a discount on their next purchase as a goodwill gesture. By keeping the communication open and addressing their needs, the customer felt valued and appreciated, which helped maintain a positive business relationship.
Ques:- Explain SCOR and CFPR models
Right Answer:
SCOR (Supply Chain Operations Reference) is a model that provides a framework for evaluating and improving supply chain performance through standardized processes, metrics, and best practices. It focuses on five key processes: Plan, Source, Make, Deliver, and Return.

CFPR (Collaborative Forecasting, Planning, and Replenishment) is a model that emphasizes collaboration among supply chain partners to improve forecasting accuracy, streamline planning processes, and enhance inventory replenishment. It aims to align supply and demand more effectively through shared information and joint decision-making.
Ques:- Tell the difference between Physical inventory and Cycle counting and which process is better ? and why?
Right Answer:
Physical inventory involves counting all inventory items at once, usually at the end of a financial period, while cycle counting is a method of counting a subset of inventory on a regular basis throughout the year. Cycle counting is generally considered better because it allows for more frequent accuracy checks, minimizes disruption to operations, and helps identify discrepancies in real-time.
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