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Mediaocean Interview Questions and Answers
Ques:- What is the role of test engineers?
Right Answer:
The role of test engineers is to design, implement, and execute tests to ensure software quality, identify defects, and verify that the software meets specified requirements before it is released.
Ques:- Who is the Chief Economic adviser of Indian Government?
Right Answer:
The Chief Economic Adviser of the Indian Government is Dr. V. Anantha Nageswaran.
Ques:- What is customer support
Right Answer:
Customer support is the assistance provided to customers before, during, and after purchasing a product or service, helping them resolve issues, answer questions, and ensure a positive experience.
Ques:- What is inventory management in an e commerce setting
Right Answer:
Inventory management in an e-commerce setting refers to the process of overseeing and controlling the stock of products available for sale. It involves tracking inventory levels, managing stock replenishment, forecasting demand, and ensuring that products are available to meet customer orders while minimizing excess stock and associated costs.
Ques:- How do you tailor cross-sell offers to different customer personas?
Right Answer:

To tailor cross-sell offers to different customer personas, first, identify the specific needs and preferences of each persona through data analysis and customer feedback. Then, create targeted offers that align with their interests and purchasing behavior, ensuring the products complement their previous purchases. Finally, personalize the communication style and channels used to reach each persona for maximum engagement.

Ques:- What is dropshipping and how does it work
Right Answer:
Dropshipping is a retail fulfillment method where a store doesn't keep the products it sells in stock. Instead, when a store sells a product, it purchases the item from a third party (usually a wholesaler or manufacturer) and has it shipped directly to the customer. This means the retailer never handles the product directly.
Ques:- What strategies do you use to build trust before cross-selling?
Right Answer:

1. Understand the customer's needs and preferences.
2. Establish rapport through active listening and empathy.
3. Provide valuable information and insights related to their interests.
4. Be transparent about the benefits and potential drawbacks of the additional products.
5. Share testimonials or success stories from other customers.
6. Follow up consistently to show commitment to their satisfaction.

Ques:- What is the role of digital marketing in e commerce
Right Answer:
Digital marketing plays a crucial role in e-commerce by driving traffic to online stores, increasing brand visibility, engaging customers through targeted advertising, and facilitating conversions through strategies like SEO, social media marketing, email campaigns, and content marketing.
Ques:- How to add business partner in SAP CRM?
Right Answer:
To add a business partner in SAP CRM, follow these steps:

1. Go to the SAP Easy Access screen.
2. Navigate to the transaction code "BP" (Business Partner).
3. Select the "Create" option.
4. Choose the appropriate role (e.g., Customer, Vendor).
5. Fill in the required fields such as name, address, and contact information.
6. Save the entry to create the business partner.
Ques:- Suppose there is a search spec on BC, and Applet both. explain the execution of this scenario.
Right Answer:
When both a Business Component (BC) and an Applet have search specifications, the execution follows these steps:

1. The Applet search specification is processed first, filtering the records based on the criteria defined there.
2. Next, the Business Component search specification is applied to the already filtered records from the Applet.
3. The final result set is determined by combining the filters from both the Applet and the BC, ensuring that only records meeting both criteria are displayed.

This means that the Applet's search spec narrows down the data first, and then the BC's search spec further refines that data before it is presented to the user.
Ques:- In the list applet field we have 10 records but i have to display only 2 records in list applet,what is the process should i follow
Right Answer:
To display only 2 records in a list applet, you can use the following methods:

1. **Set a Search Specification**: Apply a search specification to filter the records based on specific criteria that will return only 2 records.

2. **Use a Pick Applet**: Create a pick applet that limits the number of records displayed.

3. **Modify the Applet Properties**: Adjust the applet properties to limit the number of records shown, if supported.

4. **Implement a Pre-Query Script**: Write a pre-query script to limit the number of records fetched to 2.

Choose the method that best fits your requirements and system capabilities.
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