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Mitchells & butlers Interview Questions and Answers
Ques:- Tell us about a time when you successfully led a team through a period of change
Right Answer:
In my previous role, our company underwent a major software transition. I led a team of five through this change by first organizing a meeting to discuss the new system and address concerns. I created a training schedule to ensure everyone felt comfortable with the new tools. I encouraged open communication, allowing team members to share their challenges and successes. As a result, we successfully implemented the new software on time, and team productivity improved by 20% within the first month.
Ques:- How i will handle the clients?
Right Answer:
To handle clients effectively, I would:

1. Listen actively to understand their needs and concerns.
2. Communicate clearly and promptly, keeping them informed.
3. Build rapport by being friendly and approachable.
4. Provide solutions tailored to their requirements.
5. Follow up regularly to ensure satisfaction and address any issues.
Ques:- What do you know about airtel ?
Right Answer:
Airtel, officially known as Bharti Airtel, is a leading telecommunications company in India and operates in several countries across South Asia and Africa. It provides a range of services including mobile and fixed-line voice services, broadband, and digital TV. Airtel is known for its extensive network coverage, innovative services, and competitive pricing.
Ques:- How will you handle a complete process of an order?
Right Answer:
To handle the complete process of an order, I would follow these steps:

1. **Order Receipt**: Confirm the order details from the customer.
2. **Order Entry**: Input the order into the system accurately.
3. **Inventory Check**: Verify product availability in inventory.
4. **Order Confirmation**: Send an order confirmation to the customer.
5. **Processing**: Prepare the order for shipment, including packaging and labeling.
6. **Shipping**: Arrange for delivery and provide tracking information to the customer.
7. **Invoicing**: Generate and send the invoice to the customer.
8. **Follow-Up**: Contact the customer post-delivery to ensure satisfaction and address any issues.
9. **Record Keeping**: Maintain records of the order for future reference and analysis.
Ques:- Tell about your working experience?
Right Answer:
I have extensive experience using MS Office for creating documents, spreadsheets, and presentations, as well as using Photoshop for graphic design and photo editing tasks. I am proficient in utilizing various features and tools in both applications to enhance productivity and achieve desired results.
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