To identify cross-sell opportunities with a customer, analyze their purchase history, understand their needs and preferences, engage in active listening during conversations, and look for complementary products or services that align with their current purchases.

Ques:- How do you identify cross-sell opportunities with a customer?
Asked In :-
Addweb solutions, WebReinvent Technologies, Code Insight Technologies, Visionet Systems, Naaptol, LEH, ShopKeeper, Blueshift India, IndiaMART, Cleartrip,
Right Answer:
Ques:- What products or services do you usually cross-sell?
Asked In :-
RAKUTEN INDIA ENTERPRISE PVT, Unica Solutions, Lucid Software, Gap Inc Corporate, TBO Group, Enzigma, IGP, Leo Technologies, Namo, ShopKeeper,
Right Answer:
I usually cross-sell complementary products or services that enhance the primary offering, such as accessories for electronics, insurance for travel bookings, or maintenance plans for appliances.
Ques:- What is the role of analytics in e commerce decision making
Asked In :-
Novalnet e-Solutions, Srijan Technologies, Unica Solutions, Wellness Forever, Coviam Technologies, Digite Infotech, Verticurl Marketing, Agro Tech, Anand Rathi, CII,
Right Answer:
Analytics in e-commerce helps businesses understand customer behavior, track sales performance, optimize marketing strategies, improve user experience, and make data-driven decisions to enhance profitability and growth.
Analytics in e-commerce helps businesses understand customer behavior, track sales performance, optimize marketing strategies, improve user experience, and make data-driven decisions to enhance profitability and growth.
Ques:- What is shopping cart abandonment and how do you reduce it
Asked In :-
Addweb solutions, GOQii Technologies, Sun Dew Solutions, Muvi Entertainment, Wellness Forever, Ecom Express, MaxVal-IP Services, WebDirekt India, Gainers Infotech, Online vape shop,
Right Answer:
Shopping cart abandonment occurs when customers add items to their online shopping cart but leave the site without completing the purchase. To reduce it, you can:
1. Simplify the checkout process.
2. Offer guest checkout options.
3. Provide clear shipping costs and delivery times upfront.
4. Send reminder emails to customers who abandon their carts.
5. Use retargeting ads to bring customers back.
6. Offer discounts or incentives for completing the purchase.
7. Ensure the website is mobile-friendly and loads quickly.
Shopping cart abandonment occurs when customers add items to their online shopping cart but leave the site without completing the purchase. To reduce it, you can:
1. Simplify the checkout process.
2. Offer guest checkout options.
3. Provide clear shipping costs and delivery times upfront.
4. Send reminder emails to customers who abandon their carts.
5. Use retargeting ads to bring customers back.
6. Offer discounts or incentives for completing the purchase.
7. Ensure the website is mobile-friendly and loads quickly.
Ques:- How do you introduce a cross-sell without sounding too pushy?
Asked In :-
Born Commerce, Gap Inc Corporate, Innodata, D-Mart, Encora, MMU, PRAN-RFL, Tecno Mobile, Bitcot Technologies, Propel,
Right Answer:
To introduce a cross-sell without sounding pushy, listen to the customer's needs and preferences first. Then, suggest the additional product as a helpful solution that complements their current choice, framing it as a benefit rather than a hard sell. Use phrases like, "Many customers find this product helpful alongside what you're choosing."
Ques:- Sam and Mala have a conversation. Sam says I am certainly not over 40. Mala says I am 38 and you are atleast 5 years older than me. Now, Sam says you are atleast 39. All the statements by the two are false. How old are they really?
Asked In :-
Cross Country Infotech, Absyz Software Consulting, Altius Customer Services, 24-7, AFEX Group, vee technologies, flatworld solutions, personal capital, mouri tech, csm technologies,
Right Answer:
Sam is 34 years old and Mala is 33 years old.
Sam is 34 years old and Mala is 33 years old.
Ques:- “An army travels 50 miles long at a constant rate. A courier standing at the rear moves forward and delivers the message to the first person and then turns back and reaches the rear of the army as the army completes 50 miles. Find the distance travelled by the courier.”
Asked In :-
ESJ, Amshuhu, jll, bny mellon, total wine & more, envestnet, inc, bcaa, mouri tech, cornell tech, transact global,
Right Answer:
The distance travelled by the courier is 50 miles.
The distance travelled by the courier is 50 miles.
Ques:- If the project already started and u hired in the middle of the project?what will u do?
Asked In :-
OfBusiness, C-Zentrix, IG Wealth Management, AFEX Group, SSi People, murphy usa, housing.com, golf town, mouri tech, euro crm,
Right Answer:
I would first familiarize myself with the project goals, current status, and team dynamics. Then, I would review existing documentation, meet with team members to understand their roles and challenges, and identify how I can contribute effectively to the project.
I would first familiarize myself with the project goals, current status, and team dynamics. Then, I would review existing documentation, meet with team members to understand their roles and challenges, and identify how I can contribute effectively to the project.
Ques:- Four persons have to cross the bridge they are having one torch light. Four persons take 1,2,5,10 minutes respectively, when two persons are going they will take the time of the slowest person. What is the time taken to cross by all of them.
Asked In :-
IGP, ESJ, avanade, bet365, marlabs inc, scheels, utility warehouse, keeptruckin, mediamint, mouri tech,
Right Answer:
The total time taken for all four persons to cross the bridge is 17 minutes.
The total time taken for all four persons to cross the bridge is 17 minutes.
Comments
10 minutes
Ques:- What are different types of Tables?
Asked In :-
Velocity Software Solutions, MAHINDRA HOLIDAYS AND RESORTS INDIA LIMITED, Neosys Inc, Halifax Banking, CHATIME Australia, The Learning Curve, WeMakeScholars, Sutherland Global Services Pvt Ltd, ovo energy, hotel chocolat,
Right Answer:
There are several types of tables in Siebel:
1. **Base Tables**: Core tables that store primary data.
2. **Join Tables**: Used to create many-to-many relationships between base tables.
3. **Intersection Tables**: Similar to join tables, they manage relationships between two entities.
4. **Extension Tables**: Custom tables that extend the functionality of base tables.
5. **View Tables**: Virtual tables that represent data from one or more base tables.
6. **Join Views**: Combine data from multiple tables for reporting purposes.
There are several types of tables in Siebel:
1. **Base Tables**: Core tables that store primary data.
2. **Join Tables**: Used to create many-to-many relationships between base tables.
3. **Intersection Tables**: Similar to join tables, they manage relationships between two entities.
4. **Extension Tables**: Custom tables that extend the functionality of base tables.
5. **View Tables**: Virtual tables that represent data from one or more base tables.
6. **Join Views**: Combine data from multiple tables for reporting purposes.