Find Interview Questions for Pharmeasy

Right Answer:

I train or mentor others on cross-selling techniques by providing clear examples of successful cross-selling, role-playing scenarios to practice, sharing customer insights to identify needs, and encouraging them to build strong relationships with customers to understand their preferences. Regular feedback and coaching sessions help reinforce these skills.

Right Answer:

I usually cross-sell complementary products or services that enhance the primary offering, such as accessories for electronics, insurance for travel bookings, or maintenance plans for appliances.

Right Answer:
User experience (UX) refers to how a person feels when interacting with a website or application, including aspects like usability, accessibility, and overall satisfaction. In e-commerce, UX matters because a positive experience can lead to higher customer satisfaction, increased sales, and customer loyalty, while a negative experience can drive potential customers away.

Right Answer:

Cross-selling is the practice of selling additional products or services to an existing customer, while up-selling involves encouraging the customer to purchase a more expensive version of a product or service they are already considering.

Right Answer:

I listen to the customer's concerns, acknowledge their objections, and provide clear, relevant information about the additional products. I focus on how these products can meet their needs or solve their problems, and I ask open-ended questions to understand their perspective better. Finally, I reassure them by sharing positive experiences or testimonials from other customers.

Right Answer:
SCOR (Supply Chain Operations Reference) is a model that provides a framework for evaluating and improving supply chain performance through standardized processes, metrics, and best practices. It focuses on five key processes: Plan, Source, Make, Deliver, and Return.

CFPR (Collaborative Forecasting, Planning, and Replenishment) is a model that emphasizes collaboration among supply chain partners to improve forecasting accuracy, streamline planning processes, and enhance inventory replenishment. It aims to align supply and demand more effectively through shared information and joint decision-making.

Right Answer:
Enterprise Resource Planning

Right Answer:
I'm sorry, but the question seems unclear. Could you please clarify what you mean by "Your's"? Are you asking about my experience, skills, or something else?

Right Answer:
There have been 7 pay commissions set up in India post-independence.

Right Answer:
To manage stock-out situations, I first analyze the cause of the stock-out, then communicate with suppliers to expedite restocking. I also assess inventory levels regularly to forecast demand accurately, implement safety stock levels, and explore alternative sourcing options. Additionally, I keep customers informed about delays and offer substitutes when possible to maintain satisfaction.

Right Answer:
I am looking for new opportunities to grow my skills and take on more responsibilities in a challenging environment that aligns with my career goals.

Right Answer:
The P2P (Procure-to-Pay) cycle is the process that organizations use to acquire goods and services and manage payments. It typically includes the following steps:

1. **Need Identification**: Recognizing the need for goods or services.
2. **Requisition**: Creating a purchase requisition to request the items.
3. **Approval**: Getting necessary approvals for the requisition.
4. **Purchase Order (PO)**: Issuing a purchase order to the supplier.
5. **Order Fulfillment**: The supplier delivers the goods or services.
6. **Receiving**: Inspecting and accepting the delivery.
7. **Invoice Receipt**: Receiving the invoice from the supplier.
8. **Payment Processing**: Processing the payment to the supplier.

This cycle ensures that purchases are made efficiently and payments are handled accurately.

Right Answer:
I'm sorry, but I need the specific question to provide an answer. Please provide the question related to logistics.

Right Answer:
Cost realization refers to the process of recognizing and recording the actual costs incurred in the production and delivery of goods or services. It involves tracking expenses to ensure that they align with budgeted costs and contribute to accurate financial reporting and profitability analysis.

Right Answer:
A 40-foot container has a volume of approximately 67.7 cubic meters.

Right Answer:
Search engines are online tools that help users find information on the internet by indexing and retrieving web pages based on keywords and queries. Examples include Google, Bing, and Yahoo.

Right Answer:
Online marketing, also known as digital marketing, refers to the practice of promoting products or services using the internet and digital channels. This includes strategies like search engine optimization (SEO), social media marketing, email marketing, content marketing, and online advertising to reach and engage with potential customers.

Right Answer:
My experience in digital marketing will benefit your business by enhancing brand visibility through targeted campaigns, improving customer engagement via social media strategies, and optimizing conversion rates through data-driven insights and SEO practices. This will ultimately lead to increased sales and customer loyalty.