Find Interview Questions for Summit bank

Right Answer:

Feature	Convertible Debentures	Non-Convertible Debentures
Conversion	Can be converted into equity shares after a specified period	Cannot be converted into shares
Interest Rate	Generally lower, as conversion is a benefit	Usually higher, compensating for no conversion option
Investor Benefit	Potential for capital appreciation through shares	Fixed income without ownership stake
Risk Level	Moderate, due to equity conversion option	Lower, as it’s purely debt

Right Answer:
The general factors affecting capital structure include:

1. **Business Risk**: The inherent risk in the company's operations.
2. **Tax Considerations**: The tax benefits of debt financing.
3. **Financial Flexibility**: The ability to raise funds easily when needed.
4. **Cost of Capital**: The cost associated with different sources of financing.
5. **Market Conditions**: Economic environment and investor sentiment.
6. **Company Size and Age**: Larger, older firms may have different capital needs than smaller, newer ones.
7. **Asset Structure**: The nature of the company's assets and their liquidity.
8. **Management Philosophy**: The attitudes of management towards debt and equity financing.

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**Advantages of Equity Warrants:**
1. Potential for high returns if the company's stock price increases.
2. Leverage effect, allowing investors to control more shares with less capital.
3. Can enhance the attractiveness of a bond or preferred stock offering.
4. Flexibility to invest in the company without immediate capital outlay.

**Risks of Equity Warrants:**
1. Risk of total loss if the stock price does not exceed the exercise price.
2. Dilution of existing shareholders' equity if warrants are exercised.
3. Time-sensitive; warrants have expiration dates.
4. Market volatility can affect the value of the warrants significantly.

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Historical costs have no managerial use because they do not reflect current market conditions or future economic realities, making them less relevant for decision-making and strategic planning.

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The Price Earning Ratio (P/E Ratio) is a financial metric that measures a company's current share price relative to its earnings per share (EPS). It is calculated using the formula:

P/E Ratio = Share Price / Earnings Per Share (EPS)

The significance of the P/E Ratio lies in its ability to help investors assess the valuation of a company. A higher P/E may indicate that the market expects future growth, while a lower P/E may suggest that the stock is undervalued or that the company is facing challenges.

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Yes, an NRI has to pay property tax in India for any property they own.

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Profit refers to the overall financial benefit a business earns after all expenses are deducted from revenue, while gain specifically refers to the increase in value from the sale of an asset or investment, often realized when the asset is sold for more than its purchase price.

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God does not think he is Donald Trump.

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A call center handles general customer inquiries and support, while tech support specifically assists customers with technical issues related to products or services.

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Generally Accepted Accounting Principles (GAAP).

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Customer support is the assistance provided to customers before, during, and after purchasing a product or service, helping them resolve issues, answer questions, and ensure a positive experience.

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I get along with people by actively listening to them, showing empathy, and maintaining a positive attitude. I also communicate clearly and respectfully, which helps build trust and rapport.

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I would open a digital marketing agency because there is a growing demand for online presence among businesses, and I can leverage my skills to help them succeed.

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I measure my success as a customer success consultant by tracking customer satisfaction scores, retention rates, and the achievement of customer goals. Additionally, I assess feedback from clients and the growth in their usage of our products or services.

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I believe I am the best person for this job because I have strong communication skills, a passion for helping customers, and a proven track record of resolving issues effectively. My ability to stay calm under pressure and my commitment to providing excellent service align well with the values of your company.

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I would highlight the benefits of staying with Airtel, such as superior network coverage, better customer service, exclusive offers, and loyalty rewards. I would also address any specific concerns they have and offer solutions to improve their experience with Airtel.

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HR (Human Resources) focuses on managing employee relations, recruitment, and compliance with labor laws, while HRD (Human Resource Development) emphasizes training, development, and improving employee skills for organizational growth.

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The negative returns could be due to several factors: oversaturation in new markets, inadequate market research leading to poor location choices, increased competition, higher operational costs, or a lack of brand recognition in the new areas. Additionally, the rapid expansion may have stretched resources thin, impacting service quality and customer satisfaction. A thorough analysis of each new location's performance, customer feedback, and market conditions is necessary to identify the specific issues.

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The problem may be related to revenue generation, such as lower sales volume, pricing issues, or lack of differentiation in services compared to competitors.

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In my previous role as a Regional Manager, I encountered an angry customer who was upset about a delayed shipment of their order. The customer was frustrated because the delay affected their business operations. I listened actively to their concerns, apologized for the inconvenience, and assured them I would resolve the issue promptly. I contacted the logistics team to expedite the shipment and provided the customer with regular updates. As a result, the shipment arrived two days later, and the customer appreciated the communication and quick resolution. I assess my role as crucial in diffusing the situation by remaining calm, showing empathy, and taking immediate action to resolve the problem.