Find Interview Questions for Tbooth wireless

Right Answer:
C speaks false. The relationships are:
- A is the wife of B (A is female).
- B is the brother of E (B is male).
- E is the mother of C (E is female).
- C is the brother of D (C is male).
- D is the son of A and B.

Right Answer:
The features of eCRM (electronic Customer Relationship Management) include:

1. **Customer Data Management**: Centralized storage of customer information.
2. **Personalization**: Tailored marketing and communication based on customer preferences.
3. **Multichannel Support**: Integration across various platforms (email, social media, web).
4. **Automation**: Streamlined processes for sales, marketing, and customer service.
5. **Analytics and Reporting**: Tools for tracking customer behavior and campaign effectiveness.
6. **Customer Interaction Tracking**: Monitoring all interactions with customers.
7. **Lead Management**: Efficient tracking and nurturing of potential customers.
8. **Collaboration Tools**: Features that enable teamwork among departments.
9. **Self-Service Options**: Portals for customers to access information and support independently.
10. **Feedback and Survey Tools**: Mechanisms for gathering customer feedback and insights.

Right Answer:
CARTOSAT-2A is an Indian Earth observation satellite used for high-resolution imaging.

Right Answer:
Special software helps you organize customer information, track interactions, manage sales, and improve communication, making it easier to build relationships and grow your business efficiently.

Right Answer:
Modifying existing base tables is not recommended because it can lead to data integrity issues, disrupt existing functionality, cause compatibility problems with upgrades, and complicate maintenance and support.

Right Answer:
B2B (Business-to-Business) involves transactions between businesses, such as wholesalers selling to retailers, while B2C (Business-to-Consumer) involves transactions between businesses and individual consumers, like a retailer selling products directly to customers.

Right Answer:

To introduce a cross-sell without sounding pushy, listen to the customer's needs and preferences first. Then, suggest the additional product as a helpful solution that complements their current choice, framing it as a benefit rather than a hard sell. Use phrases like, "Many customers find this product helpful alongside what you're choosing."

Right Answer:

To educate the customer about the value of a complementary product, I would first listen to their needs and preferences, then highlight how the complementary product enhances their current purchase, demonstrating its benefits through examples or testimonials. I would also provide clear information on how it can solve a problem or improve their experience, ensuring to address any questions or concerns they may have.

Right Answer:
To handle customer service and support in e-commerce, I would implement a multi-channel support system that includes live chat, email, and phone support. I would ensure timely responses, provide clear and helpful information, and use a ticketing system to track issues. Additionally, I would gather customer feedback to continuously improve the service experience.

Right Answer:

I listen to the customer's concerns, acknowledge their objections, and provide clear, relevant information about the additional products. I focus on how these products can meet their needs or solve their problems, and I ask open-ended questions to understand their perspective better. Finally, I reassure them by sharing positive experiences or testimonials from other customers.

Right Answer:
I have experience in retail sales where I engaged with customers, understood their needs, and provided product recommendations. I consistently met sales targets and developed strong relationships with customers to encourage repeat business.

Right Answer:
Yes, I have sales experience.

Right Answer:
To calculate the eligibility for a housing loan, consider the following factors:

1. **Income**: Monthly salary or business income.
2. **Existing Obligations**: Any current loans or EMIs.
3. **Credit Score**: A good credit score improves eligibility.
4. **Loan Amount**: The desired loan amount and tenure.
5. **Interest Rate**: The applicable interest rate.

For business loans, eligibility is based on:

1. **Business Revenue**: Average monthly or annual revenue.
2. **Profitability**: Net profit after expenses.
3. **Credit History**: Personal and business credit scores.
4. **Business Plan**: Viability and potential for growth.
5. **Collateral**: Assets that can secure the loan.

Use these factors to assess the loan amount you can afford based on your financial situation.