Find Interview Questions for ThinkQuotient Software

Right Answer:
"In one project, we underestimated the complexity of integrating a new third-party API. This caused us to miss our sprint goal. To address this, we immediately re-estimated the remaining work, broke down the integration into smaller, more manageable tasks, and increased communication with the API vendor. We also temporarily shifted team focus to prioritize the integration, delaying a lower-priority feature for the next sprint. Finally, in the sprint retrospective, we implemented a better vetting process for third-party integrations to avoid similar issues in the future."

Right Answer:
During a sprint, I generally avoid scope creep. If a change request is small and doesn't impact the sprint goal, the team can discuss and decide if it can be included. If the change is significant, it goes into the product backlog to be prioritized for a future sprint.

Right Answer:
Cross-functional teams in Agile are important because they bring together all the necessary skills to complete work without dependencies on other teams. This leads to faster delivery, better problem-solving, and increased innovation. To foster collaboration, encourage open communication, shared understanding of goals, mutual respect, and a focus on collective ownership.

Right Answer:
I follow clients through regular communication via email, phone calls, and meetings, as well as by using project management tools and CRM systems to track their needs and feedback.

Right Answer:
I possess strong communication skills, problem-solving abilities, empathy, and a customer-focused mindset. I am also skilled in managing client relationships, understanding client needs, and providing effective solutions.

Right Answer:
I worked at [Previous Company Name] as a [Your Job Title] from [Start Date] to [End Date]. My main responsibilities included [briefly list key responsibilities or projects].

Right Answer:
I once had a customer who was upset about a delayed order. I listened to their concerns without interrupting, empathized with their frustration, and apologized for the inconvenience. I then provided them with a clear timeline for when they could expect their order and offered a discount on their next purchase as a goodwill gesture. By keeping the communication open and addressing their needs, the customer felt valued and appreciated, which helped maintain a positive business relationship.

Right Answer:
CCG stands for Customer Care Group.

Right Answer:
Reliance JioPhone supports 22 Indian languages.

Right Answer:
I prioritize tasks by assessing their impact and urgency. I use a matrix to categorize them into four quadrants: urgent and important, important but not urgent, urgent but not important, and neither. I focus on completing tasks in the first two categories first. I also stay flexible and regularly reassess priorities as new information comes in or situations change.

Right Answer:
I actively seek feedback by asking for input from colleagues and supervisors, listen carefully to their suggestions, and reflect on their comments. I prioritize constructive criticism, set specific goals for improvement, and regularly check my progress. Additionally, I maintain a growth mindset, viewing feedback as an opportunity to learn and develop my skills.

Right Answer:
I approach new technologies by first researching and understanding the basics through documentation and tutorials. I then practice using the tools in small projects or exercises to gain hands-on experience. Additionally, I seek help from colleagues or online communities when needed, and I stay adaptable by being open to learning and adjusting my approach as I gain more knowledge.

Right Answer:
I approach adapting to new company cultures by observing and understanding the values and norms of the organization. I actively listen to my colleagues, ask questions, and seek feedback to align my work style with the team. When working with diverse teams, I embrace different perspectives, promote open communication, and foster an inclusive environment to ensure everyone feels valued and heard.

Right Answer:
I prioritize tasks based on urgency and importance, maintain clear communication with my team and stakeholders, and stay flexible by adjusting my plans as needed. I also set personal milestones to track progress and ensure quality remains high despite changes.