40 WCB Alberta Interview Questions and Answers | HR, Technical & Aptitude Prep

Ques:- How you had celebrated your last birthday?

Asked In :- Xoriant Solutions Pvt Ltd, Fluid AI, Object Frontier Software, WSNE Consulting, Rock Solid Solutions, STIC SOFT E-SOLUTIONS, Hummingbird Web Solutions, Chegg India, Itobuz Technologies, GOQii Technologies,

Right Answer:
I celebrated my last birthday with a small gathering of friends and family at my home. We had dinner together, shared some laughs, and enjoyed a cake. It was a relaxed and joyful day.

communication skills

Ques:- Why we hire you in our company?

Asked In :- Hidden Brains InfoTech, Rock Solid Solutions, RANDSTAD INDIA PVT, Born Commerce, Namecheap Web Services, Dhruvsoft Services, SmartData Enterprises, Head Field Solutions, Effivity Technologies, Medline Industries India,

Right Answer:
You should hire me because I have the skills and experience that match the job requirements, I am a quick learner, and I am committed to contributing positively to the team and the company's goals.

Comments

bandi rakesh Aug 14, 2022

as a student iam intrested in learning new things.as a fresher i learnt this subject theoretically and iam waiting for an oppurtunity to do them in practical way if you hire me then i will give my best to increase companies reputation

communication skills

Ques:- What do you mean by bpo?

Asked In :- Fluid AI, Shipco IT, STIC SOFT E-SOLUTIONS, Toxsl Technologies, Chegg India, Aranca (Mumbai), Deluxe entertainment services India, iB Arts Pvt. ltd, First Zen, Ford India,

Right Answer:
BPO stands for Business Process Outsourcing, which is the practice of hiring a third-party company to handle specific business tasks or processes, such as customer service, accounting, or human resources.

Comments

hr Oct 22, 2021

Business Process Outsourcing, or BPO, refers to the process of contracting standard business functions to be handled by a party outside of the company.

BPO is the abbreviation for business process outsourcing, which refers to when companies outsource business processes to a third-party (external) company.

communication skills

Ques:- Describe about customer care executive?

Asked In :- Xoriant Solutions Pvt Ltd, Object Frontier Software, Rock Solid Solutions, STIC SOFT E-SOLUTIONS, Hummingbird Web Solutions, RANDSTAD INDIA PVT, First Zen, NXP Semiconductors India, Vestas Wind Technology India, Mindcurv Technology Solutions,

Right Answer:
A customer care executive is a professional who assists customers by addressing their inquiries, resolving issues, and providing information about products or services. They communicate effectively, listen to customer needs, and ensure a positive experience through support and problem-solving.

communication skills

Ques:- What is product?

Asked In :- WSNE Consulting, Netaxis IT Solutions (p), Itobuz Technologies, Codiant Software Technologies, Born Commerce, GOQii Technologies, Head Field Solutions, Principal Global Services, Triassic Solutions, Wellness Forever,

Right Answer:
A product is an item or service that is created to meet the needs or wants of customers.

Problem Solving

Ques:- When was the last time you were in a crisis? What was the situation? How did you react?

Asked In :- Xoriant Solutions Pvt Ltd, DREAMORBIT SOFTECH PVT, AnAr Solutions, Protege Solutions, Walkover Web Solutions, Fortunesoft IT Innovations, Infinity Labs LLP, CakeSoft Technologies, Radicle Software, Spectra Medix India,

Right Answer:
In my previous job, we faced a sudden server outage that affected our clients' access to services. I quickly gathered the team, assessed the situation, and prioritized tasks. We communicated with clients about the issue and worked collaboratively to restore the server. I remained calm and focused, ensuring everyone knew their responsibilities, which helped us resolve the crisis efficiently.

Problem Solving

Ques:- If I gave you a billion dollars, what would you do with it?

Asked In :- Vinove Software & Services Pvt Ltd, Bold Technology Systems, Walkover Web Solutions, Toxsl Technologies, Codiant Software Technologies, Oodles Technologies, Srijan Technologies, iB Arts Pvt. ltd, Wellness Forever, On Demand Agility Software,

Right Answer:
I would invest a significant portion in diverse assets for long-term growth, allocate funds for philanthropic initiatives to address social issues, and set aside some for personal and family needs.

Problem Solving

Ques:- Have you ever dealt with a situation where communications were poor? Where there was a lack of cooperation? Lack of trust? How did you handle these situations?

Asked In :- Object Frontier Software, Aranca (Mumbai), Namecheap Web Services, Solitaire Infosys, Radicle Software, SysTrack Solution, APPSIERRA SOLUTIONS, Softcell Technologies, E2E Networks, Rits Software,

Right Answer:
Yes, I have encountered situations with poor communication and lack of cooperation. In such cases, I focused on facilitating open dialogue by organizing a meeting where everyone could express their concerns and ideas. I encouraged active listening and ensured that all voices were heard. To build trust, I emphasized transparency and followed up on commitments. This approach helped improve collaboration and foster a more positive working environment.

Problem Solving

Ques:- You have been retained joint by a disposable diaper company and a federal commission on waste management. Estimate the volume percentage of disposable diapers in the total U.S. household garbage.

Asked In :- Bold Technology Systems, Netaxis IT Solutions (p), RANDSTAD INDIA PVT, Umbrella Infocare, SPARX IT SOLUTIONS, Principal Global Services, NSOFT SOLUTIONS, Adapty Solutions, FourKites, Techathalon Software Solutions,

Right Answer:
Disposable diapers make up approximately 3-4% of total U.S. household garbage by volume.

Problem Solving

Ques:- What factors influence the revenue potential of a new pharmaceutical product?

Asked In :- Object Frontier Software, STIC SOFT E-SOLUTIONS, Spectra Medix India, Deluxe entertainment services India, QUALYS SECURITY TECHSERVICES, NSOFT SOLUTIONS, MBR Informatics, infobell IT solutions, Technostacks Infotech, RTB DEMAND,

Right Answer:
The revenue potential of a new pharmaceutical product is influenced by factors such as market demand, pricing strategy, competition, regulatory approval, patent protection, marketing effectiveness, target patient population, distribution channels, and reimbursement policies.

Adaptability

Ques:- How do you prioritize tasks when everything seems urgent and subject to change

Asked In :- Medvarsity Online, Hidden Brains InfoTech, Netaxis IT Solutions (p), Chegg India, Itobuz Technologies, RANDSTAD INDIA PVT, Born Commerce, Solitaire Infosys, Varite India, Energytech Global,

Right Answer:
I prioritize tasks by assessing their impact and urgency. I use a matrix to categorize them into four quadrants: urgent and important, important but not urgent, urgent but not important, and neither. I focus on completing tasks in the first two categories first. I also stay flexible and regularly reassess priorities as new information comes in or situations change.

Adaptability

Ques:- What does adaptability mean to you in a professional setting

Asked In :- Netaxis IT Solutions (p), Fortunesoft IT Innovations, FIS Global Business Solutions India, Deluxe entertainment services India, PeopleStrong HR Services, COEPD, Softcell Technologies, Codelogicx Technologies, Wellness Forever, MedGenome Labs,

Right Answer:
Adaptability in a professional setting means being open to change, adjusting to new situations, and being flexible in response to challenges or shifting priorities while maintaining productivity and effectiveness.

Adaptability

Ques:- How do you manage stress or frustration when changes disrupt your usual workflow

Asked In :- Hidden Brains InfoTech, AnAr Solutions, MattsenKumar Services, Chegg India, Fortunesoft IT Innovations, RANDSTAD INDIA PVT, GOQii Technologies, MatchMove India, WFM, Solitaire Infosys,

Right Answer:
I manage stress or frustration by taking a moment to pause and assess the situation. I prioritize tasks, break them down into smaller steps, and focus on what I can control. I also communicate with my team to share concerns and seek support, and I practice stress-relief techniques like deep breathing or short breaks to maintain my focus and productivity.

Adaptability

Ques:- How do you stay positive when faced with uncertainty or unexpected challenges

Asked In :- Netaxis IT Solutions (p), Rock Solid Solutions, Codiant Software Technologies, Born Commerce, GOQii Technologies, Dhruvsoft Services, MatchMove India, Sun Dew Solutions, FIS Global Business Solutions India, Energytech Global,

Right Answer:
I stay positive by focusing on what I can control, maintaining a flexible mindset, seeking support from others, and viewing challenges as opportunities for growth and learning.

Adaptability

Ques:- How do you ensure your work remains consistent despite frequent changes in deadlines or expectations

Asked In :- AnAr Solutions, Protege Solutions, Aranca (Mumbai), Codiant Software Technologies, Solitaire Infosys, FIS Global Business Solutions India, ISKPRO, Enovate IT Outsourcing, SmartData Enterprises, Razorpay-Startup,

Right Answer:
I prioritize tasks based on urgency and importance, maintain clear communication with my team and stakeholders, and stay flexible by adjusting my plans as needed. I also set personal milestones to track progress and ensure quality remains high despite changes.

Computer Basics Corporate Communication Customer Service Executive/ Officer Retail Sales

Ques:- How much salary you expected?

Asked In :- Born Commerce, Manipal Technologies, HealthTech India, Protiviti Consulting, LibSys, Naaptol, Sixt, Bangladesh Securities and Exchange Commission BSEC, City Pride School, DataCore,

Right Answer:
I expect a salary that is competitive and reflects my skills and experience, typically in the range of [insert your expected salary range based on research and industry standards].

Customer Service Executive/ Officer SEO

Ques:- Who is the Founder & CEO of Droom, the online marketplace for automobiles?

Asked In :- Protege Solutions, Born Commerce, Walstar Technologies, Manipal Technologies, OPENSPACE SERVICES, BillDesk, Destination technologies, Damco Solutions, MaxVal-IP Services, Cross Country Infotech,

Right Answer:
Sandeep Aggarwal

Aptitude Customer Service Executive/ Officer

Ques:- What if you did’nt get any growth in our company even working for 3 or 4 years.

Asked In :- RANDSTAD INDIA PVT, OPENSPACE SERVICES, MAHINDRA HOLIDAYS AND RESORTS INDIA LIMITED, ELEVATE SERVICES INDIA, Bajaj Finserv Lending, CCS Technologies, Agro Tech, Bank AL Habib, Bitla, BYD Electronic,

Right Answer:
If I don't see any growth in my role after 3 or 4 years, I would seek feedback on my performance, explore opportunities for professional development, and discuss potential career paths within the company to align my goals with the organization's needs.

Customer Service Executive/ Officer Other

Ques:- WHAT IS PERFECT MEANS OF SUCCESS

Asked In :- Softcell Technologies, Wellness Forever, CONDUENT BUSINESS SERVICES INDIA LLP, Kalki Communication Technologies, Cross Country Infotech, Protiviti Consulting, Waterleaf Consultants, Gap Inc Corporate, Logisoft, Vagaro,

Right Answer:
Perfect means of success is achieving your goals while maintaining balance in personal happiness, relationships, and professional growth.

Customer Service Executive/ Officer

Ques:- What is customers relationship?

Asked In :- MattsenKumar Services, Protege Solutions, Lucid Software, ANSR GLOBAL CORPORATION, eGain Communications, Borderless Access, Agro Tech, Anand Rathi, Bangladesh Securities and Exchange Commission BSEC, DET,

Right Answer:
Customer relationship refers to the interactions and connections a company has with its customers, focusing on building trust, satisfaction, and loyalty through effective communication and support.

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